business operations | workplace productivity | skills development | services workplace | competency

SHORT COURSES : BUSINESS AND ENTREPRENEURIAL TRAINING

BUSINESS OPERATIONS

AIM OF THE MODULE

This module introduces the learner to the effective use of time and resources to achieve a maximum benefit for the business with the least wastage. The content focuses on productivity and quality and recognizes the need to mobilize resources for a new venture. In conclusion, the course offers the learner an opportunity to develop a plan for business operations.

LEARNING OUTCOMES

On completion of this module the learner will be able to:

  • Identify the benefits of workplace productivity
  • Demonstrate how productivity can be improved
  • Explain the principles of quality
  • Discuss the consequences of poor quality control
  • Implement a basic quality system
  • Access resources for a business
  • Identify time management tools

A number of short courses are available for entrepreneurs and owners of small or medium businesses who want to improve their managerial skills and gain a better understanding of the business environment in which they operate.