OFFICE ADMINISTRATION

AIM OF THE MODULE

The purpose of this module is to provide participants with an introduction to the administrative functions and procedures in an organization. The role of the administrator is discussed in the context of the collection, sorting, and classification of information. Administrative duties that deal with the recording, processing, and distribution of information are addressed and the benefits of a well structured administrative system are outlined. The programme is suited for individuals who wish to gain a better understanding of how the administrative function integrates into the management structure of the business.

LEARNING OUTCOMES:

On completion of this module the learner will be able to:

• Identify the micro business environment in which the organization functions
• Describe the duties and responsibilities of an administrator
• Set personal and business goals
• Maintain company records
• Understand financial record keeping
• Explain the record life-cycle and its use
• Develop and introduce basic office systems