The aim of this module is to introduce learners to the principles of quality control and to assist them with the design and evaluation of a quality control system for a small business or a new venture. The overriding principle is to meet customer expectations through a systematic and documented approach with due consideration given to innovation, standards and specifications.
On completion of this module the learner will be able to:
Management and supervisory development courses are available for established businesses that require career and personal development for their employees. These courses provide participants with a better understanding of the dynamics that drive successful businesses.